What to Expect: Royal Rug Studio Shipping, Duties & Returns (US-Friendly Guide)

Royal Rug Studio

Buying a handmade rug online should feel exciting, not stressful. At Royal Rug Studio, we do everything we can to make shopping from the U.S. easy and straightforward.

Here’s how it works when you order from us so you know exactly what to expect with shipping, customs, delivery, and returns. Shop with confidence.

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Shipping to the USA: Easy and Reliable

We ship straight to your door anywhere in the United States, using trusted international couriers who know how to handle high-end home decor.

Here’s what you’ll get:

• Secure, professional packaging protects your rug on its journey
• Rugs shipped rolled (never folded), so they keep their shape and plushness
• Door-to-door delivery right to your address

Once your rug ships, you’ll get tracking details. You can watch your rug’s journey from our studio to your home.

Delivery Times for U.S. Orders

Handmade rugs take a little extra care before leaving our studio. We want every detail to be right.

Here’s the typical process:

• We process and prepare your order
• International shipping
• Delivery to your home

Timing depends on where you live and which courier brings your rug, but we always aim for fast, careful delivery.

Customs Duties & Import Taxes - What U.S. Buyers Need to Know 

People often ask: “Will I have to pay customs duties?”

Here’s the answer for U.S. customers:

• Sometimes, import duties or local taxes apply this depends on U.S. customs rules
• U.S. customs decides what’s owed, not us
• Couriers usually reach out if you need to pay anything

We keep things transparent. No hidden fees. No surprises.

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White-Glove Care, Start to Finish

Every rug gets:

• A full inspection before shipping
• Professional packing to guard against moisture or damage
• Clear labeling for safe international transit

We want your rug to arrive just as we sent it beautiful, authentic, and ready for your home.

Returns - Shop Safe, Shop Happy

Buying a rug online is a big deal, and we get that. If you need to return something, we keep things simple and fair.

• Returns follow our published policy
• Rugs must be unused and in original shape
• Our team is here to guide you if you need help

Check out our Returns Policy page or reach out if you have questions. We’re here for you.

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Why U.S. Customers Choose Royal Rug Studio

People across America trust us because:

• We’re honest and upfront
• Our rugs are handmade with real care
• We put customers first, no matter where they are

Our goal: Make buying a rug from overseas feel as comfortable as shopping locally.

Shop with Confidence

From New York apartments to California homes to Texas ranches, we’re proud to serve customers all over the United States with clear info, great craftsmanship, and genuine care.